Koll Center Parkway, Suite 250, Pleasanton, CA 94566
Innovative System That Changes the Way Restaurants Operates
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Clients:
Industrial Automation Startup
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Category:
IdeasTech
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Services:
Industrial Automation
Business Challenge
- The client lacked an application for its enterprise communication requirements.
- A system was required to reduce the gap in communication among people involved in processes across the entire organization and specific departments.
- They needed to speed up the process of distribution.
Solutions and Implementation
A chat application was developed for one-to-one and group messaging. The application can perform the following tasks:
- Multi-tier communication with a wide range of users.
- Record voice, capture image or video using camera and share with chat partner.
- Share an existing image or video file from the gallery with chat partner.
- Allow individual and group audio or video calls.
- Block any user from sending messages
- Share location to vehicle operator by picking a point in Google maps.
Highlights
The application displays sent, delivered and read status for each message in individual & group chats.
- End-to-end encryption of data helps in keeping the chat data confidential among the chat partners.
- Allows real-time recording and sharing of voice note, photo and video for updates on the ongoing processes.
- Show chat partner image thumbnail along with every message in chat view.
- Bulk image sharing facility allowing the user to select up to 10 images at a time and share it with the chat partner.
- Push notifications option aids the user to receive the message without having to open the app.
- Personalization allows for a more enjoyable user experience. Complete customization of the app including themes, fonts and ringtones are possible.
Business Benefits
- Communication with business partners is done with ease in a timely fashion reducing delays.
- As the application stores all chat threads in individual and group chat, they can be used as proof for business- related issues.
- Invite outside people to use the app via SMS invitation link.
- Contact syncing provides information about existing user accounts.
- Constant track of the ongoing processes and the progress of every member involved are possible by this app.
- Detailed view of chat partners account like profile image and name is available for future reference.
