Application Development for Enterprise Communication for a FMCG Distributor

Business Challenge

  1. The client lacked an application for its enterprise communication requirements.
  2. A system was required to reduce the gap in communication among people involved in processes across the entire organization and specific departments.
  3. They needed to speed up the process of distribution.

Solutions and Implementation

A chat application was developed for one-to-one and group messaging. The application can perform the following tasks:

  1. Multi-tier communication with a wide range of users.
  2. Record voice, capture image or video using camera and share with chat partner.
  3. Share an existing image or video file from the gallery with chat partner.
  4. Allow individual and group audio or video calls.
  5. Block any user from sending messages
  6. Share location to vehicle operator by picking a point in Google maps.


The application displays sent, delivered and read status for each message in individual & group chats.

  1. End-to-end encryption of data helps in keeping the chat data confidential among the chat partners.
  2. Allows real-time recording and sharing of voice note, photo and video for updates on the ongoing processes.
  3. Show chat partner image thumbnail along with every message in chat view.
  4. Bulk image sharing facility allowing the user to select up to 10 images at a time and share it with the chat partner.
  5. Push notifications option aids the user to receive the message without having to open the app.
  6. Personalization allows for a more enjoyable user experience. Complete customization of the app including   themes, fonts and ringtones are possible.

Business Benefits

  1. Communication with business partners is done with ease in a timely fashion reducing delays.
  2. As the application stores all chat threads in individual and group chat, they can be used as proof for business- related issues.
  3. Invite outside people to use the app via SMS invitation link.
  4. Contact syncing provides information about existing user accounts.
  5. Constant track of the ongoing processes and the progress of every member involved are possible by this app.
  6. Detailed view of chat partners account like profile image and name is available for future reference.