In order to thrive, organizations must be on the lookout for that extra something that will elevate them above their competitors. Innovative new technologies such as AI (Artificial Intelligence), (ML) Machine Learning, Blockchain and the IoT (Internet of Things) that enable digital transformation, are that special something that can give organizations an edge. If leveraged correctly to suit a particular organization and its industry, digital transformation can improve operations, increase profitability and also open the door to exciting new opportunities.
Technological innovation inevitably leads to the transformation of an industry’s landscape. Such disruptions mean that organizations are faced with two choices – either embrace the change using technological innovation to drive digital transformation, or risk falling behind their competition. CIOs are typically faced with the responsibility for leveraging technological innovation to step up the game for their organization.
Productive utilization of assets is essential to increase the profitability in manufacturing, both product and process manufacturing. Any company that is performance driven would be curious about quantifying, tracking, measuring and monitoring their assets. The power of applications that utilise the Internet of Things (IoT) enables the smart management of assets (physical and human assets) as IoT is accurate, comprehensive, intelligent and real-time. Compared to traditional models of asset management, this is cheaper, faster and better. This technology provides a competitive advantage when deployed rightly and quickly.
Mobile apps have transformed our lives in many ways. We cannot think of a day without a smartphone in our hands. Right from the alarm to the lullaby song for infants or kids to sleep, everything has been made into an app for ease of use. The world is at the fingertips of users – literally.
We live in harmony with digital technology to such an extent nowadays, that we can no longer imagine life without it. However, when it comes to the digital transformation of the work environment, we have a long path to follow and adoption of new technology is not always a smooth process. The greatest obstacle for digital transformation in any organization is people. This is because a number of key factors in implementing digital solutions are related to people.
What is digital transformation?
It is the use of digital technology to radically improve the performance or reach of enterprises. Most major business transformations take place over an extended period of time. However, the digital age is here and if your business does not quickly catch-up with the latest advances, then the likelihood of falling behind your competitors is high. Resistance to change is the biggest challenge often faced by companies. Digital transformation requires a planned, holistic framework that involves technology, processes and people.
Gone are the days when users needed to allocate time and motivate themselves to get acquainted with the applications that were developed for mobile and desktop platforms. Nowadays, applications are engaging, intuitive and user-friendly, which creates interest in the user. Let us examine the more user-centric approaches to development that prevail today.
User centric design may be defined as an iterative design process, wherein the focus lies upon the end users’ usability. Rather than asking the users to adapt their attitudes and behaviours to learn and use a system, a system can be designed to support its intended users’ beliefs and knowledge as they relate to the tasks that the system is designed to support. The developers have the task of understanding the intention of the software and the background of the user. This step helps to bridge the gap between the goals of the business and the customer expectations. Expectations are to be met to satisfy customers in turn. So what are the phases that are involved in UCD?